HELP & SUPPORT

Account & Login

First Time Login
First time logging in

My Punch account is activated. How do I log in?

To log in to your Punch account, tap 'Start trading' on the activation page, set a secure 4-digit PIN, and enable biometric ID or OTP verification.

  • Once your account is activated, tap the "Start trading" button on the account activation page.
  • You will be directed to set up your account:
    • First, set a secure 4-digit PIN.
    • Second, enable biometric identification (fingerprint ID) for login.
    • If your phone doesn’t support biometrics, you can use OTP for verification.
Why haven't I received my login credentials via email?How safe is the login system for Punch?I am unable to log in, what should I do?I don’t have biometrics on my phone, how can I log in?
An unhandled error has occurred. Reload 🗙