HELP & SUPPORT

Account & Login

INDEX
Troubleshooting ४
I forgot the email ID linked with my Punch account, what should I do?I forgot my login PIN, what should I do?How can I reset my login PIN?I am not receiving OTP to log in, what should I do?
My biometric information is not working, what should I do?

For biometric issues on Punch, ensure your finger is clean and unobstructed. If problems persist, reset your biometric settings on your device.

  • Ensure your hands are dry and clean.
  • Check that there are no cuts, bleeds, or bandages on your finger which may interfere with recognition.
  • As a last resort, re-enable your biometric settings on your phone.
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