HELP & SUPPORT

Trouble- Shooting

INDEX
Account opening १
My income proof got rejected, what should I do?Why do I need a Gmail ID for registration? My bank account statement fetching process failed, what should I do?My bank account verification has failed, what should I do?My income proof is not getting submitted on Punch, what should I do?
I can’t see the option to upload a bank statement manually, what should I do?

Punch uses OneMoney for automated fetching. Alternatively, you can manually submit an ITR acknowledgement, Form 16B, or salary slips.

  • To streamline the process, we use OneMoney for automated bank statement fetching.
  • If you prefer not to use this service, you can manually upload any of the three alternative documents, namely ITR acknowledgement, Form 16B, or salary slips.
Who can I contact for support from the Punch team?
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